Delete your Zodiaq account
July 25, 2026
This page explains how Zodiaq users can request deletion of their account and associated personal data.
Delete your account in the app
- Sign in to Zodiaq.
- Open Account settings.
- Select Delete account.
- Confirm the deletion request.
Request deletion by email
If you cannot access your account, email team@everittventures.com from the email address connected to your Zodiaq account. Use the subject "Zodiaq account deletion request" and include the account email address. We may ask you to verify ownership before processing the request.
Data deleted
Deleting your account removes or anonymizes personal data associated with it, including:
- Your Zodiaq account profile and sign-in record
- Saved birth profiles, birth dates, birth times, and birth locations
- Saved charts, readings, forecasts, compatibility results, and favorites
- Ask Zodiaq questions, saved answers, and account preferences
Data that may be retained
Limited transaction, subscription, fraud-prevention, security, support, and legal records may be retained when required for tax, accounting, dispute, or legal compliance. Payment records may also remain with Apple, Google, Stripe, or another payment provider under that provider's own retention rules. Retained records are not used to restore deleted Zodiaq charts or readings.
Processing time
We process verified deletion requests as soon as reasonably possible and generally within 30 days. Some backup copies may remain for a limited period before automatic removal.
Subscriptions
Deleting your Zodiaq account does not automatically cancel a subscription billed through Apple App Store or Google Play. Cancel the subscription in your Apple or Google account to prevent future renewal charges.
Contact
Questions about account deletion can be sent to team@everittventures.com.