退款政策
最后更新：2025 年 6 月 14 日
Zodiaq 在购买后立即交付个性化数字产品。由于报告即时生成且不可退回，所有销售均为最终交易。
不退款
All Zodiaq products are digital products generated specifically for the customer based on information provided during checkout. Because digital reports, forecasts, compatibility readings, name analysis reports, date selection reports, Feng Shui reports, and Ask Zodiaq credits are delivered immediately and cannot be returned, all purchases are final.
报告生成或访问权限授予后，我们不提供退款、换货或取消。
技术交付问题
If a technical issue prevents delivery of a purchased product, Zodiaq will make reasonable efforts to correct the issue and provide access to the purchased content.
Contact team@everittventures.com with your receipt email, purchase date, and a brief description of the issue.
客户确认
By purchasing any Zodiaq product, the customer acknowledges and agrees to this policy.
账户删除
您可随时在账户设置中删除账户。删除是永久性的，会移除个人解读详情、档案和 Ask Zodiaq 历史记录。在税务、防欺诈或财务合规需要时，我们可能保留支付记录，但个人解读内容会被删除或匿名化。
删除账户不会自动产生退款。除非法律要求，购买均不可退款。
免责声明
Entertainment only. This reading is for reflection and cultural insight, not professional, financial, medical, legal, or relationship advice.